Getting It Right: Consulting and Communication Inside Organisations

Communication within organisations can be crucial to business success. It is a vital skill for any interim manager with a limited time to have a significant impact in a client organisation. Organisations need to communicate formally with a range of stakeholders, including their employees. Engaging employees in positive ways can have unexpected outcomes: by harnessing the know-how of the real experts in an organisation, you can improve business results fast.

European legislation requires companies to inform and consult employees on any changes that might affect their working practice, but good internal communication can have considerable benefits beyond compliance with legal requirements. This course looks at different ways of communicating with employees, to supplement or to challenge what you may already know, making the best use of the technologies available today, for maximum benefit. Surprising outcomes can be achieved!


Course content

This online continuing professional development course examines the way in which effective communication within organisations can offer business benefits. Communicating essential information to employees – and, perhaps more importantly, consulting them – makes business sense. Well-informed employees can be more productive employees and those people who work at lower levels in an organisation often know more than their managers about what would really make a difference to customers.


By the end of this course you will be able to:


  • recognise the importance and benefits of effective internal communication in organisations
  • understand the benefits of effective consultation in organisations
  • apply the principles of open communication within your client organisation
  • identify appropriate methods of communication and consultation within an organisation.

In this course there are activities that you can use to help you relate your learning to an organisation and your role within it. These should help you to assemble the basic material for the final work-based activity (WBA), which is to produce a report on a real communication or consultation that takes place in the organisation, using what you have learned on the course to plan and implement it.


Purchase Information

This is an on-line only course, which delegates are free to undertake to suit their personal time and circumstances.

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