Managing Performance Through People

Successful interim managers are action and results oriented, and achieve their goals through people. Successful performance management means staff performance matches the organisation’s goals.

This can be achieved through four key processes: setting clear objectives, monitoring performance, reviewing performance and improving performance. This course invites you to step back from your own situation and focus on themes of understanding and improving performance through the people you manage to achieve your goals as an interim.


Course content

This course provides the tools and techniques you need to improve performance in a team, department or project. The course promotes a proactive and systematic approach to performance management by highlighting how managers can agree performance objectives with team members, set up mechanisms for reviewing progress and actively support improvements in performance.

During this course, you will work at your own pace through study material that examines the four main processes of performance management through people: objective setting, measuring performance, performance review and improving performance. Throughout, a series of activities enable you to reflect upon and assess your current practice and build up a Personal Development Plan for your continued development in this area.


By the end of this course you will be able to:


  • Understand the different approaches to managing performance
  • Identify how your own practice fits with these approaches
  • Set meaningful performance objectives
  • Select appropriate approaches to measuring and reviewing performance in an organisation
  • Identify ways of helping staff to improve performance
  • Plan further development in managing performance through people.


Purchase Information

This is an on-line only course, which delegates are free to undertake to suit their personal time and circumstances.

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